How do I pay?

We accept payment by Mastercard, Visa & Paypal. For organisations with larger websites, or who need to test more than 50 reports per month we can quote tailored solutions for you.

How do I cancel?

You can cancel at any time by logging into your Sitebeam account and selecting Account > Cancel. Or you can send us an email at support@silktide.com and we'll get you sorted.

What's a user?

Users can create and run reports. Depending on your package you'll have a different number of these users. One of these will be the administrator of the account. All packages allow you to create an unlimited number of view-only users, ideal for your customers.

What does brandable mean?

You can customize the background of the login page, the favicon for the site, and most importantly, the logo that appears on printed reports and on the login page. Example report PDFs are available in our help documentation.